Terms & Conditions
Terms & Conditions of Booking
Kerthen Gar is the trading name of the provider of this holiday. By making a holiday booking you accept the following Terms & Conditions:
The Greener Camping Club
To comply with countryside planning policy, we operate as a Greener Camping Club members-only campsite. When you book your stay, at least one guest needs to be enrolled as a member of the Club. Membership costs £12 annually and gives you access to over 180 of the greenest campsites in the UK. Since its foundation in 2015, every year at least 10% of Club membership revenue is invested in environmental projects at its campsites. This includes tree and hedge planting, wildflower meadow creation and the provision of nesting boxes and bat boxes.
Payment
We request full payment on booking.
Cancellation by You
If you cancel your holiday six weeks or more before your arrival date we will refund 50% of your booking (the Greener Camping Club membership fee is not refundable). If you cancel your holiday less than six weeks before your arrival date your booking will not be refundable.
Cancellation by Us
Kerthen Gar reserves the right to cancel a camping or glamping holiday at short notice if we are unable to provide a safe glamping accommodation or camping environment, due to extreme weather conditions, ill health, fire, flooding or any other extenuating circumstances beyond our control. Under such circumstances, your full payment will be returned to you. Kerthen Gar cannot accept liability or responsibility for any loss, including consequential loss, caused by cancellation. The Greener Camping Club membership fee is not refundable.
Children & Risks
Kerthen Gar accepts no responsibility for injury incurred on site. Parents are responsible for the supervision of their children on site at all times. Kerthen Gar is an adults only site.
Arrival & Departure Times
Arrival time is between 1pm and 8pm. Please call us if you think you may arrive later so that we can make suitable arrangements. On departure day, please vacate your camping pitch by 11am, or glamping pitch by 10am.
Cars & Campervans
The speed limit while at Kerthen Gar is 5 mph. Cars/ vans must be parked in the car park. Campervans are only permitted on certain pitches.
Consideration for Others
This is a peaceful, quiet campsite for the enjoyment of nature. We do not allow car radios, Bluetooth speakers or any other amplified music - and only quiet talking is permitted after 10.00pm. Acoustic instruments, such as guitars, harmonicas, flutes etc can be played before then. Noisy visitors who persistently disturb other guests will be asked politely to leave, without refund (this has never needed to happen). Please remember and respect our neighbours while arriving and leaving Kerthen Gar.
Recycling & Rubbish
A condition of camping here is that you recycle your rubbish. That means separating glass, cans, plastic, paper, cardboard etc. and placing them in the special bins provided in the recycling area (near the entrance). What is left, ie. only items that are not recyclable, can be placed in the small landfill bin. Please do not leave punctured airbeds, broken tents, folding chairs, kites etc. here.
Campfires
Please only use the designated campfires and do not enlarge or alter the position of the designated campfires. Raised fire pits are not allowed within 2 metres of your tent/ van. Do not leave your campfire unattended and think carefully about whether or not to light a fire if it is windy/ late. Kerthen Gar accepts no liability for injury or damage caused by your campfire. By lighting it you agree to accept full responsibility for it.
Chemical Toilet Disposal
Kerthen Gar does not accept chemical waste.
Ablution block
Kerthen Gar does not accept chemical waste. Kerthen Gar accepts no liability for injury while using the showers/ toilets provided. Guests should check the condition of the facilities prior to use and inform the site manager of any breakages or problems.
Should any damage or breakages occur, other than acceptable wear and tear, a charge for repairs or replacement will be made.
Day Visitors
Day visitors are not permitted without prior agreement.
Property Loss
Kerthen Gar cannot be held responsible for any lost or stolen property.
Smokers
Smoking and vaping are not allowed in communal areas.
Pets
Kerthen Gar is a pet free site.
The Weather
Kerthen Gar can be subjected to extreme weather conditions. Very strong winds and torrential rain can occur at any time of year, though we are fortunate in that we do not flood and we have thousands of trees that provide a degree of shelter. You must ensure that your tent is robust and correctly erected - and avoid pitching in any obvious dips.
Additional Terms & Conditions Relating to glamping Bookings
Breakages & Damage
Should any damage or breakages occur, other than acceptable wear and tear, a charge for repairs or replacement will be made. We reserve the right to charge for excessive cleaning where a glamping unit has been left in an unacceptable condition, through waste, litter, interference in the structure, movement of furniture and contents etc. Guests will be held responsible for any fire, smoke or general damage, or alteration to the structure caused by negligence.
